Last updated: 04/01/26

FitNix (“we”, “us”, “our”) is committed to protecting and respecting your privacy.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our services, including our website, social media platforms, lead forms, and fitness programmes.

FitNix is the trading name of Tempro Fitness Lifestyle Ltd, registered in the United Kingdom.

1. Information We Collect

When you enquire about, apply for, or participate in any FitNix service (including trials, challenges, memberships, or coaching), we may collect:

• Full name

• Email address

• Phone number

• Basic fitness or lifestyle information you voluntarily provide

• Communication preferences

• Any messages or responses you send to us

We only collect information that is necessary, relevant, and proportionate to providing our services.

2. How We Use Your Information

We use your personal information to:

• Respond to enquiries and applications

• Contact you about trials, memberships, and services you have shown interest in

• Deliver fitness coaching, community support, and accountability

• Send relevant updates, reminders, motivation, and programme information

• Improve our services, community experience, and communication

• Comply with legal or regulatory obligations

We do not sell, rent, or trade your personal data.

3. Lawful Basis for Processing (UK GDPR)

We process your data under one or more of the following lawful bases:

• Consent – you have given clear permission for us to contact you

• Contract – data required to deliver a service you requested

• Legitimate Interests – to run and improve our fitness business in a fair and reasonable way

You may withdraw consent at any time.

4. How We Store & Protect Your Data

Your information is stored securely using trusted digital platforms and systems.
We take appropriate technical and organisational measures to protect your data from:

• Unauthorised access

• Loss or misuse

• Alteration or disclosure

Only authorised FitNix personnel have access to personal data.

5. Sharing Your Information

We may share your data only when necessary, such as with:

• Secure email, CRM, or scheduling platforms

• Payment providers (where applicable)

• Legal or regulatory authorities if required by law

All third parties are required to respect data protection laws and keep your information secure.

6. How Long We Keep Your Data

We retain your personal data only for as long as necessary to:

• Fulfil the purpose it was collected for

• Maintain records for legal, operational, or safeguarding reasons

When no longer required, data is securely deleted.

7. Your Rights

Under UK data protection law, you have the right to:

• Access the personal data we hold about you

• Request correction of inaccurate data

• Request deletion of your data

• Withdraw consent at any time

• Object to or restrict certain processing

• Lodge a complaint with the Information Commissioner’s Office (ICO)

8. Cookies & Tracking

Our website may use basic cookies or analytics tools to improve user experience.
These do not collect sensitive personal data.

9. Children’s Privacy

FitNix services are intended for adults.
We do not knowingly collect personal data from children under 16 without parental consent.

10. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

FitNix (Tempro Fitness Lifestyle Ltd)
📧 Email: [email protected]
🌐 Website: https://fitnix.org.uk

11. Our Values & Commitment

At FitNix, people come before numbers.
Your information is treated with the same respect, integrity, and care that we expect for ourselves and our community.